For the third year in a row, the Sarajevo Street Food Market has taken place at Vilsonovo Promenade, becoming an essential summer destination for all lovers of great food, music, and entertainment. Spanning nearly thirty festival days, the event brings together all generations who enjoy its rich gastronomic and musical lineup.

Behind the scenes is a team that coordinates the seemingly invisible elements — from technical setup and safety checks to communication with vendors and real-time event management. At the heart of this entire process is one solution that has significantly simplified operations and enhanced the overall experience for everyone involved: a fully cashless system provided by Monri Payments.

“This is our first cashless event in Bosnia and Herzegovina, and we’re extremely proud of it. We enabled organizers and vendors to gain better control, speed up service, and reduce queues, while giving visitors a simpler and more secure way to pay. We’ve shown how technology can elevate the entire festival experience, and we believe this is just the beginning of event digitalization in the region.” — Elvira Đipa, Monri Payments

Technology in the service of seamless organization

To ensure everything runs smoothly, Monri provided the festival with 26 Remaris hospitality cash registers, integrated with Monri’s POS devices and a specially developed back-end solution that tracks all transactions in real time. Thanks to mobile apps for vendors and organizers, the entire process was optimized at every level.

Sistem funkcioniše jednostavno i efikasno. Posjetitelji na top-up kasama dopune festivalsku karticu željenim iznosom. Na svakom štandu dovoljno je prisloniti karticu na POS uređaj, dobiti slip i uživati u hrani. Sve je bez gotovine, bez kusura i bez čekanja.

Za organizatore i ugostitelje to znači lakše praćenje prometa, manje gužve i efikasniju uslugu, a za posjetitelje – sigurnost i jednostavnost.

“Festival je dosta posjećen, jako je velika frekvencija ljudi i u tom slučaju je mnogo lakše pratiti svu naplatu, poštivati sve zakonske propise kada se radi sa cashlessom. Također, obzirom da imamo dosta trećih lica, naših izlagača, i njima je lakše, pogotovo zato što rade sa hranom, da što manje barataju s novcem. Nema povrata kusura, nema čekanja u redu, ne moramo sitniti novac.” — Aida Čustović, Sarajevo Street Food Market

The system works simply and efficiently. Visitors top up their festival card with the desired amount at dedicated top-up stations. At each stall, it’s enough to tap the card on the POS device, receive a receipt, and enjoy the food. Everything is cash-free, change-free, and wait-free.

For organizers and vendors, this means easier revenue tracking, reduced queues, and faster service, while for visitors, it means security and simplicity.

“The festival is very well attended, with a high flow of people, and in such cases, it’s much easier to track all payments and comply with regulations when using a cashless system. Also, since we have many third parties, our vendors, it’s much easier for them, especially because they work with food, to handle less cash. No change, no queues, and no need to break bills.” — Aida Čustović, Sarajevo Street Food Market

From the first to the last transaction – a reliable partner.

Monri, as the organizers emphasize, was involved from the very beginning.

“Because they offered us a complete solution — the cashless system, hospitality registers, and POS devices — they’ve been with us from day one. They’re highly professional, with experience in some of the biggest events in the region, making them a reliable and trustworthy partner.”