Cash registers add-ons
Self-service kiosk
Self-order kiosks in restaurants significantly change the way businesses operate – they optimize workforce efficiency and ensure increased revenue. Customers gain a better visual overview of the entire menu, have more time to make decisions, and find it easier to choose multiple items.
Some of the options for the ordering kiosk:
Back-office configuration for menu customization to increase sales
Multilingual menu
Integration with kitchen display and card payment terminals
Integration with loyalty systems
Increase traffic with self-service kiosks
- Increased average check amount – guests have more time to browse the full menu, explore additional sides and drinks that a waiter or cashier might not have time to suggest.
- Reduced waiting time – no more queues at the cashier.
- Fewer ordering errors – guests place and pay for their orders independently through a simple and intuitive system.
- Labor cost savings – the kiosk works as your 24/7 employee.
Our users’ experience with kiosks
We are in active communication with our clients and it is always important for us to hear about their experience firsthand with the solutions offered by Monri.
Koykan operates its business at the highest standards, from the freshness of ingredients to delicious and healthy meals, as well as providing top-level customer service. Customer experience is extremely important to us, which is why we introduced Monri’s self-service kiosks for ordering food and drinks. At our location in Arena Centar, Zagreb, over 60% of all orders are now placed through these kiosks.
Additionally, the average amount spent by customers using the kiosks is 12% higher compared to other ordering methods, showing that customers are more informed and motivated when ordering through the kiosk.
Marko Gnjidić, franchise director at Koykan Group
With self-service kiosks, the workload on staff is reduced, resulting in shorter queues. The number of drinks and add-ons sold has increased, leading to higher spending per order. During busy periods, waiters don’t have time to offer everything, whereas guests using the kiosks have time to browse the full menu, making the entire offering more visible and accessible.
Mirko Martić, Nutelino
