The best technology is the one you don’t even notice. The kind that works quickly, quietly, and reliably—precisely when you need it most.
This philosophy is embraced by Monri Payments, a member of the Payten Group, which is becoming an increasingly important player in the Southeast European digital payments market. Monri aims to be the key technological partner for merchants in their everyday transactions.
Present in nine markets and serving over 15,000 active merchants, Monri processes nearly one million transactions daily. In 2024 alone, the company processed over 350 million transactions, with a total transaction volume exceeding €6 billion. These impressive figures reflect Monri’s growing market presence and the increasing trust the company enjoys among large and small merchants across the region.
At the core of Monri’s philosophy is simplicity—for both end users and merchants. Its flagship product, the so-called “single POS” terminal, consolidates all functionalities into one device, eliminating the need for multiple terminals at a single checkout point—a common sight in large retail systems. This not only saves space and resources but also streamlines the payment process, which is key to operational efficiency.
“Our goal is to be a one-stop-shop for merchants. To enable payments from any payment system—whether it’s a card, mobile phone, QR code, or contactless payment—on a single device,” says Nikola Mehandžić, Director of Monri Payments.
This approach not only simplifies the payment process but also allows merchants to focus on enhancing the customer experience without adapting to various technical systems.
This “all-in-one” strategy is more than just a technological solution—it transforms the user experience. Mehandžić emphasizes that today’s users demand speed, reliability, and integration. In an age of digital technologies, where seamless service is expected, Monri aims to meet these challenges by offering solutions that can be easily integrated into existing business systems.
“The market lacked a partner that could offer technological strength and local expertise. That’s why we brought all those qualities together under the unified Monri brand and created a system that adapts to the user—not the other way around,” explains Nikola Mehandžić. This approach allows Monri to remain competitive, providing the flexibility essential in the fast-paced world of digital payments.
Monri’s value has been recognized by leading companies, many of which were among the first to adopt the single POS solution in Serbia, and they are now using Monri terminals across numerous retail locations. Beyond physical points of sale, Monri is also actively developing e-commerce solutions. Its system offers full webshop integration—without redirecting users—and supports local payment methods, making online shopping simpler and more secure.
“Today, our typical user can be a local café or a large e-commerce platform. But what they all need is a stable, scalable, and personalized solution,” says Mehandžić.
He adds that Monri aims to be the primary tech partner for startups, digital platforms, and public services transitioning to contactless and cashless payments in the coming years.
Services that once required multiple steps or physical interaction can now be completed effortlessly with Monri’s solutions.
For instance, integration with NIS’s Drive.Go app allows users to pay for fuel directly from their mobile phones, without entering the station. This creates a fully contactless and efficient customer experience—particularly valuable in fuel retail, where speed, convenience, and safety are critical to customer satisfaction.
As a company that constantly innovates and channels its resources into technological advancements, Monri Payments doesn’t just follow trends—it helps set them, with a strong focus on developing new services and integrations that make everyday transactions easier for users.
You can read the full article on the Nova Ekonomija website – click the link to discover how Monri is transforming everyday payments.
