Monri Payments has hit a major business milestone – in June, we set a new record with over 10,000 active fiscal cash registers in use across Croatia and the region.
We’re especially proud that this number reflects actively used registers – not just those installed, which is an even higher figure.
“This impressive milestone didn’t happen overnight. We got here thanks to the reliability of our system, constant innovation, local customer support and an outstanding user experience shaped by truly listening to our partners and the market,” said Hrvoje Habjanec, Monri Board Member in charge of fiscal register development and sales.
“Monri cash registers are now trusted by a wide range of users – from small businesses and hospitality venues to large-scale festivals – because they know they can count on a system that works, a team that’s available, and a user experience that delivers and that does not dissapoint.”
Our First Customer Is Still With Us
“Our very first customer, a café bar owner in Dugave, is still with us today. That says a lot about how we do things,” Habjanec added. “From developing our first registers in a family setting to now delivering solutions to thousands of users every day, we’ve worked hard to keep that personal connection and focus on the real value.”
Monri’s registers are no longer found just in restaurants and cafés – where we lead the market – but also in retail shops, salons, kiosks, mobile stands, beach bars, taxis, and nearly every major event in the country.
Festivals, concerts, and events across Croatia rely on Monri every month – not just for cutting-edge technology, but for on-site technical support when it matters most.
Celebration Cake for 10,000 Active Registers
In just a few days, we can deliver hundreds of registers to different locations – backed by a stable network, trained staff, and real-time customer support.
Local Support for Every Monri Register
Reaching 10,000 active registers has also put a spotlight on our customer support team, who are available to users year-round – in and out of season, weekends and holidays included.
“Of course there are challenges – every user has unique needs and expectations. But what sets us apart is that we really listen,” said Jasmina Peranić, Head of Monri’s Customer Support.
“Every call, every question is a chance for us to improve. We don’t just aim to solve problems – we aim to leave users feeling supported and cared for. When our users are happy, so are their guests, customers, and clients. That’s what matters most.”
Jasmina adds that customers expect more than just a functioning register – they want to know there’s a real team behind it. A team that’s reachable, patient, fast, and kind.
“That’s what real support means – technically reliable, but also deeply human,” says Jasmina, who’s been with Monri since the very beginning.
10,000 active registers isn’t the finish line – it’s just another sign we’re on the right track.
To all our customers who helped us get here, thank you. Our story continues – and we’re excited to keep building it with you.
