Monri offers a wide range of tools, including POS terminals, e-commerce platforms, and digital wallets. Monri Payments’ goal is to enhance the user experience through advanced technologies and local expertise.
Over the past five years, the way people in Serbia and the region pay for goods and services has significantly transformed. According to data from the National Bank of Serbia, contactless payments account for more than 90% of transactions at physical points of sale, while the number of online purchases continues to grow year over year. Mobile apps, digital wallets, and integrated payment systems have become part of everyday life, and consumer expectations are higher than ever – they want speed, security, and simplicity.
It is precisely in this space between technology and user experience that Monri Payments has positioned itself as one of the key players in the development of payment systems in Southeast Europe. Monri operates within the Payten group, which is present in 14 countries across the region, and develops solutions that enable merchants – from small kiosks to large retail chains – to keep pace with the latest technological trends.
Payment has become seamless, almost invisible – and that’s precisely why it’s crucial for everything to work flawlessly behind the scenes. Users expect stable, simple, and integrated solutions, whether buying at a kiosk, in a restaurant, or online. We recognized that the market lacked a partner that combines technology, reliability, and local expertise – and that’s why Monri was created as a unique brand that brings all of this together in one solution.
Our advantage lies in offering complete solutions in one place: from POS terminals and software-based cash registers to e-commerce platforms and card tokenization – all fully modular and adaptable to the specific needs of each market and partner, said Nikola Mehandžić, Director of Monri Payments. He added that continuously improving the user experience is also one of the company’s key focuses.
Today’s users don’t want to think about payment – they want it to be fast, secure, and seamless. That’s why we are developing solutions that enable one-click checkout, full integration of local methods such as IPS payments, and support for digital wallets like Apple Pay and Google Pay, Mehandžić explained.
In addition to end users, Monri Payments is increasingly focusing on merchants’ needs, especially those operating through multiple channels.
We enable our clients to manage all types of payments through a single system—whether they’re selling in a physical store, via a website, or through a mobile app. That consistency and the ability to access all transactions in one place are major advantages in everyday business operations, he explains.
Mehandžić also places special emphasis on local expertise, which is one of the company’s key pillars of differentiation.
Unlike large global systems that often offer generic solutions, Monri combines technological strength with a deep understanding of the local context. This enables us to respond quickly and effectively to specific challenges—whether digitizing retail, supporting e-commerce platforms, or implementing contactless solutions in the hospitality industry.
As part of the Payten group, Monri benefits from additional strength through connections with other complementary services.
Thanks to the synergy within the group, we can offer far more than just a technological solution – our clients gain stable infrastructure, legal security, and support at every step of developing their payment system, Mehandžić highlights.
As the regional payments market continues to evolve rapidly, Monri plans to keep investing in innovations that bring security, speed, and simplicity. The focus is on technologies such as card tokenization, open banking, and digital onboarding, as well as expanding local payment methods that give users greater control and offer merchants lower costs.
Payments in the future will become even more seamless – and that’s why, behind the scenes, we need to be faster, more reliable, and even more user-focused. We aim to be a technology partner that doesn’t just follow trends but sets them – together with merchants who want to grow and thrive in this dynamic environment, Mehandžić concludes.
In an industry where speed and reliability are key, Monri Payments strives to be a leader – not just following change but driving it.
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